Uber Technologies plans to launch an optional audio recording pilot program in three US cities to enhance safety, allowing drivers and riders to send trip recordings to Uber in case of a safety incident, the company said Thursday.
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The recording feature is intended to provide drivers and riders with added security if they feel uncomfortable and allow users to submit proof of how a situation unfolded, Uber said.
Launching in Kansas City, Missouri, Louisville, Kentucky and Raleigh-Durham, North Carolina later this month, drivers and riders will be able to opt into audio recording for individual trips through the Uber app.
Riders are alerted to drivers potentially recording a trip via an in-app banner and can cancel if they are uncomfortable, Uber said.
