Dr. Adir Shifron, an Israeli passenger with preferred status on Wizz Air flights, recounts antisemitic and humiliating treatment he experienced from the company's ground crew at Larnaca Airport in Cyprus.
The incident occurred on August 23, when Dr. Shifron and his wife arrived to check in their luggage at Wizz Air's general check-in counter. According to him, the company representative asked him where he was flying, and when he answered "Tel Aviv," she hurled at him the statement: "Stop the war."
Dr. Adir Shifron reported that he was attacked with antisemitic statements by a Wizz Air company representative. Shifron tried to respond politely: "I hope the war ends soon and that all sides are suffering," but the representative continued to attack: "Only you are killing the Palestinians." When he reminded her of the massacre that occurred on October 7 in Israel, she replied: "No, you are killing the Palestinians for 47 years."
Shifron tried to find out the representative's name, but she refused to provide it until her supervisor confirmed that it was a representative named Maria.
In an official letter to company management, Dr. Shifron described the humiliating incident and demanded a public apology, disciplinary measures against the representative, and a commitment to a mechanism that would prevent such cases from recurring in the future: "This is not only deeply offensive but also antisemitic," he wrote. "As a frequent Wizz Air passenger and a Priority customer, I expect to be treated with respect—not targeted with personal, political, and hateful remarks from your staff."
The airline responded in an official letter through company representative Mohamed Salem, stating that the relevant department was investigating the case. However, more than a week later, no further response or public apology has been received.
