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Settler denied service sues under new anti-discrimination law ‎

by  Efrat Forsher
Published on  07-18-2018 00:00
Last modified: 07-18-2018 00:00
Settler denied service sues under new anti-discrimination law ‎

The Hot cable company claims it follows the letter of the law

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A resident of the western Samarian settlement of Leshem has filed a ‎ lawsuit against Israel's biggest ‎cable company under a recent anti-discrimination law that bars businesses ‎from denying service to customers based on their ‎place of residence. ‎

The law, an amendment to Israel's Consumer ‎Protection Law, came into effect in May and aims to cover a legal ‎loophole that allowed businesses to ‎deny service to clients living in Judea and Samaria. ‎

It is being tested ‎for the first time by Yuval Morgenstern ‎of Leshem, a settlement 25 kilometers (16 miles) east of Tel Aviv in western Samaria.

Morgenstern has filed a lawsuit against the Hot Mobile ‎telecommunications company, a subsidiary of Hot, ‎Israel's largest cable company, for refusing to ‎deliver a SIM card to his home. ‎

In his lawsuit, Morgenstern said he had signed up ‎for Hot Mobile services as part of a special offer ‎to new customers, and said that "throughout the ‎entire process of signing up for this offer I was ‎never told of any limitation over a customer's ‎place of residence, nor was there any indication ‎that the company cannot send SIM cards to certain ‎areas."‎

Morgenstern said that four days after signing up ‎for the offer, he found out that the delivery ‎service contracted by Hot Mobile does not deliver to ‎Leshem. ‎

He said the delivery service's call center suggested that he ‎pick up the SIM card from the nearby city of Ariel, ‎and when he responded that this constituted ‎discrimination based on a place of residence, he ‎was told that "discrimination can only be ‎based on the race, religion or gender."‎

Morgenstern ‎canceled the deal and filed a damages ‎claim against Hot Mobile for 20,000 ‎shekels ($5,500). ‎

His action was supported by Habayit Hayehudi MK ‎Shuli Mualem-Rafaeli, who sponsored the amendment to the law.

"Israelis living in Judea and Samaria who were ‎denied service by any business after May over their ‎place of residence can and should sue these ‎businesses," Mualem-Rafaeli said.

Hot Mobile issued a statement saying, "Hot Mobile follows ‎the letter of the law and provides service to ‎customers nationwide. We have yet to receive the ‎lawsuit in question."

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